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/ADDRESS
Histreet-314, Workafella, 431, Anna Salai, Teynampet, Chennai, Tamil Nadu 600018
/OPERATING HOURS
Monday - Friday,
9am - 6pm
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FAQ
Frequently Asked Questions
Who is the Sevanun platform designed for?
Sevanun serves patients recovering at home — including post chemotherapy, post procedure, and chronically ill patients. The platform supports hospitals, satellite clinics, and insurance providers seeking to extend clinical-grade care beyond their walls. Caregivers — including those based overseas — are equally central to the programme.
What is the Clinical Command Centre?
The Command Centre is Sevanun's core differentiator — a dedicated team of care professionals who monitor enrolled patients, triage every alert, and coordinate clinical response. In our 2025 patient survey, 80% of respondents acknowledged the crucial role this team played in their care.
Can my family abroad monitor my health too?
This is one of the most requested features from our programme. Our team is actively building caregiver dashboard access so that family members anywhere in the world can view their loved one's vitals in real time. Contact us to join the early access programme.
Is the platform easy to use for elderly patients?
Yes. The Vital Kit Experience was the highest-rated dimension across our entire patient survey — above every other touchpoint in the programme. Our care team provides guided onboarding and step-by step support, and ease of use continues to improve with each quarterly update.
What happens when an alert is triggered at night?
Our Command Centre currently operates during extended hours, with 24/7 coverage being actively expanded. We actively track after-hours contact patterns and are investing in round-the-clock staffing — ensuring no patient goes unanswered, at any hour.
Which types of patients does Sevanun currently support?
Sevanun has active experience supporting cancer patients (including chemotherapy and palliative care), post-operative recovery, and chronic condition management. We work with patients and their caregivers regardless of location.
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FAQ
Frequently Asked Questions
Who is the Sevanun platform designed for?
Sevanun serves patients recovering at home — including post chemotherapy, post procedure, and chronically ill patients. The platform supports hospitals, satellite clinics, and insurance providers seeking to extend clinical-grade care beyond their walls. Caregivers — including those based overseas — are equally central to the programme.
What is the Clinical Command Centre?
The Command Centre is Sevanun's core differentiator — a dedicated team of care professionals who monitor enrolled patients, triage every alert, and coordinate clinical response. In our 2025 patient survey, 80% of respondents acknowledged the crucial role this team played in their care.
Can my family abroad monitor my health too?
This is one of the most requested features from our programme. Our team is actively building caregiver dashboard access so that family members anywhere in the world can view their loved one's vitals in real time. Contact us to join the early access programme.
Is the platform easy to use for elderly patients?
Yes. The Vital Kit Experience was the highest-rated dimension across our entire patient survey — above every other touchpoint in the programme. Our care team provides guided onboarding and step-by step support, and ease of use continues to improve with each quarterly update.
What happens when an alert is triggered at night?
Our Command Centre currently operates during extended hours, with 24/7 coverage being actively expanded. We actively track after-hours contact patterns and are investing in round-the-clock staffing — ensuring no patient goes unanswered, at any hour.
Which types of patients does Sevanun currently support?
Sevanun has active experience supporting cancer patients (including chemotherapy and palliative care), post-operative recovery, and chronic condition management. We work with patients and their caregivers regardless of location.
/
FAQ
Frequently Asked Questions
Who is the Sevanun platform designed for?
Sevanun serves patients recovering at home — including post chemotherapy, post procedure, and chronically ill patients. The platform supports hospitals, satellite clinics, and insurance providers seeking to extend clinical-grade care beyond their walls. Caregivers — including those based overseas — are equally central to the programme.
What is the Clinical Command Centre?
The Command Centre is Sevanun's core differentiator — a dedicated team of care professionals who monitor enrolled patients, triage every alert, and coordinate clinical response. In our 2025 patient survey, 80% of respondents acknowledged the crucial role this team played in their care.
Can my family abroad monitor my health too?
This is one of the most requested features from our programme. Our team is actively building caregiver dashboard access so that family members anywhere in the world can view their loved one's vitals in real time. Contact us to join the early access programme.
Is the platform easy to use for elderly patients?
Yes. The Vital Kit Experience was the highest-rated dimension across our entire patient survey — above every other touchpoint in the programme. Our care team provides guided onboarding and step-by step support, and ease of use continues to improve with each quarterly update.
What happens when an alert is triggered at night?
Our Command Centre currently operates during extended hours, with 24/7 coverage being actively expanded. We actively track after-hours contact patterns and are investing in round-the-clock staffing — ensuring no patient goes unanswered, at any hour.
Which types of patients does Sevanun currently support?
Sevanun has active experience supporting cancer patients (including chemotherapy and palliative care), post-operative recovery, and chronic condition management. We work with patients and their caregivers regardless of location.