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/ADDRESS
Histreet-314, Workafella, 431, Anna Salai, Teynampet, Chennai, Tamil Nadu 600018
/OPERATING HOURS
Monday - Friday,
9am - 6pm
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FAQ
Frequently Asked Questions
Who is the Sevanun platform designed for?
Sevanun’s platform is built for healthcare providers — hospitals, satellite clinics, and insurance partners — who need to monitor patients continuously at home without proportional increases in clinical headcount. It serves post-procedure, oncology, and chronic care patient populations, with caregiver access built into the platform.
What is the Clinical Command Centre?
The Command Centre is Sevanun's technology driven clinical oversight layer — where intelligent alert classification meets qualified clinical review. Every incoming alert is auto-classified by the platform, then reviewed by a trained care professional who acts on AI-surfaced patient context. In our 2025 patient survey, 80% of respondents acknowledged the crucial role this team played in their care.
Can my family abroad monitor my health too?
This is one of the most requested features from our programme. Our team is actively building caregiver dashboard access so that family members anywhere in the world can view their loved one's vitals in real time. Contact us to join the early access programme.
Is the platform easy to use for elderly patients?
Yes. The Vital Kit Experience was the highest-rated dimension across our entire patient survey — above every other touchpoint in the programme. Our care team provides guided onboarding and step-by step support, and ease of use continues to improve with each quarterly update.
What happens when an alert is triggered at night?
The platform’s alert classification engine runs continuously — 24 hours a day, 7 days a week. Command Centre staffing currently operates during extended hours, with full 24/7 clinical coverage actively being expanded. No alert goes unreviewed.
Which types of patients does Sevanun currently support?
Sevanun is technology provider working with healthcare partners who has active experience supporting cancer patients (including chemotherapy and palliative care), post-operative recovery, and chronic condition management. We work with patients and their caregivers regardless of location.
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FAQ
Frequently Asked Questions
Who is the Sevanun platform designed for?
Sevanun’s platform is built for healthcare providers — hospitals, satellite clinics, and insurance partners — who need to monitor patients continuously at home without proportional increases in clinical headcount. It serves post-procedure, oncology, and chronic care patient populations, with caregiver access built into the platform.
What is the Clinical Command Centre?
The Command Centre is Sevanun's technology driven clinical oversight layer — where intelligent alert classification meets qualified clinical review. Every incoming alert is auto-classified by the platform, then reviewed by a trained care professional who acts on AI-surfaced patient context. In our 2025 patient survey, 80% of respondents acknowledged the crucial role this team played in their care.
Can my family abroad monitor my health too?
This is one of the most requested features from our programme. Our team is actively building caregiver dashboard access so that family members anywhere in the world can view their loved one's vitals in real time. Contact us to join the early access programme.
Is the platform easy to use for elderly patients?
Yes. The Vital Kit Experience was the highest-rated dimension across our entire patient survey — above every other touchpoint in the programme. Our care team provides guided onboarding and step-by step support, and ease of use continues to improve with each quarterly update.
What happens when an alert is triggered at night?
The platform’s alert classification engine runs continuously — 24 hours a day, 7 days a week. Command Centre staffing currently operates during extended hours, with full 24/7 clinical coverage actively being expanded. No alert goes unreviewed.
Which types of patients does Sevanun currently support?
Sevanun is technology provider working with healthcare partners who has active experience supporting cancer patients (including chemotherapy and palliative care), post-operative recovery, and chronic condition management. We work with patients and their caregivers regardless of location.
/
FAQ
Frequently Asked Questions
Who is the Sevanun platform designed for?
Sevanun’s platform is built for healthcare providers — hospitals, satellite clinics, and insurance partners — who need to monitor patients continuously at home without proportional increases in clinical headcount. It serves post-procedure, oncology, and chronic care patient populations, with caregiver access built into the platform.
What is the Clinical Command Centre?
The Command Centre is Sevanun's technology driven clinical oversight layer — where intelligent alert classification meets qualified clinical review. Every incoming alert is auto-classified by the platform, then reviewed by a trained care professional who acts on AI-surfaced patient context. In our 2025 patient survey, 80% of respondents acknowledged the crucial role this team played in their care.
Can my family abroad monitor my health too?
This is one of the most requested features from our programme. Our team is actively building caregiver dashboard access so that family members anywhere in the world can view their loved one's vitals in real time. Contact us to join the early access programme.
Is the platform easy to use for elderly patients?
Yes. The Vital Kit Experience was the highest-rated dimension across our entire patient survey — above every other touchpoint in the programme. Our care team provides guided onboarding and step-by step support, and ease of use continues to improve with each quarterly update.
What happens when an alert is triggered at night?
The platform’s alert classification engine runs continuously — 24 hours a day, 7 days a week. Command Centre staffing currently operates during extended hours, with full 24/7 clinical coverage actively being expanded. No alert goes unreviewed.
Which types of patients does Sevanun currently support?
Sevanun is technology provider working with healthcare partners who has active experience supporting cancer patients (including chemotherapy and palliative care), post-operative recovery, and chronic condition management. We work with patients and their caregivers regardless of location.